Basco, a family owned business for 65+ years, is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities.
- Starting Wage up to $18 per hour (based on experience)
- Guaranteed 2 pay increases the first year
- Duties include, but are not limited to, answering customer calls, providing prompt issue resolution, and assists in on-boarding new accounts.
- This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues.
- This position works in conjunction with various other departments to ensure customer satisfaction is top of mind.
- Minimum 1 year customer interaction experience
- High School Diploma/GED; Bachelor's degree preferred
- Experience with rigorous inbound calls
- 3 years Business-to-Business account support
Our Employee-partners Enjoy
- Competitive pay
- 401(k)/Profit Sharing
- Medical, dental and vision insurance package
- Disability and life insurance package
- Paid time off and holidays
- Career advancement opportunities
To support our growth, we’re seeking driven professionals with ambition, to move up within our company. Our employees know every job is important, and that teamwork drives creativity. Let’s talk about how you’ll fit into our Basco family.
Hours: Monday-Friday 8:00 a.m. – 5:00 p.m.
Location: Basco Shower Enclosures Headquarters - 7201 Snider Rd, Mason, OH 45040
Equal Opportunity Employer